HelpMe.ae – connects customers with service providers

HelpMe.ae is a leading UAE-based platform connecting customers with trusted service providers. To enhance its features, usability, and overall operational efficiency, we implemented advanced technical solutions such as task scheduling systems, worker availability management, and product variant creation tools etc. These upgrades, alongside improvements to the client and service provider panels, focused on delivering a smooth experience for users while ensuring reliability and ease of use across the platform.

Key Enhancements:

UI/UX Optimization

• • Redesigned the platform to offer an intuitive and visually appealing interface, ensuring users can easily navigate and find services.
  • Implemented responsive design principles for optimal performance on desktops, tablets, and smartphones.

Advanced Service Provider Management

• • The registration and profile management process for service providers, enabling them to showcase their services effectively.
  • Developed a quotation system to allow providers to respond promptly to customer inquiries, improving engagement and conversions.

Task Scheduling and Worker Availability

• • Introduced advanced scheduling tools for managing task timelines and worker availability.
  • Enabled real-time updates on service provider availability, ensuring efficient allocation of resources.

Product Variant Creation and Listing

• • Added functionality for creating and managing product variants, allowing clients to customize and list services or products effectively on the platform.

Secure Payment Integration

• • Integrated secure payment gateway to protect transactions and provide flexible payment options.
  • Ensured smooth payment handling, building trust among users and service providers.

Advanced Search and Filtering

• • Enhanced search functionality with filters for categories, ratings, and location, helping users find services faster and more accurately.
  • Optimized the search engine for speed and precision.

Client and Service Provider Panel Improvements

• • Enhanced the client panel of HelpMe with tools for managing service requests, tracking schedules, and managing product variants.
  • Upgraded the service provider panel to include robust management tools for handling tasks and schedules.

Technologies Used:

• Frontend: HTML, CSS, JavaScript, BootStrap
• Template Engine: Laravel Blade
• Backend: PHP, Laravel Framework
• Database: MySQL
• Real-Time Features: WebSocket Implementation
• Payment Gateway: Stripe API